Previous incidents

August 2024
Aug 27, 2024
2 incidents

API service unavailable

Resolved Aug 27 at 01:54pm PDT

We are investigating an issue causing elevated error rates with all API services.

Issue was resolved at 13:59PM PDT

API service downtime due to database upgrade

Resolved Aug 27 at 12:47am PDT

API service is unavailable due to an urgent database upgrade procedure.

Resolved at 1:00AM PDT

July 2024
Jul 31, 2024
1 incident

"Ask Unblocked" experiencing elevated error rates

Resolved Jul 31 at 01:10pm PDT

Investigating elevated error rates with "Ask Unblocked" service.

Update 1:27PM PDT:
Our team has identified the root cause. We are working with our service providers to resolve this issue.

Update 1:47PM PDT:
Service has been restored. We will continue monitoring

Update 2:01PM PDT:
Incident has been resolved

Jul 03, 2024
1 incident

Increased error rate in API calls

Resolved Jul 03 at 12:48am PDT

API service has been restored

June 2024
Jun 04, 2024
1 incident

Ask Unblocked feature degraded

Resolved Jun 04 at 12:43pm PDT

This issue has been resolved