Previous incidents
Increased error rate with API calls
Resolved Sep 24 at 02:05pm PDT
Ask Unblocked feature is unavailable for a subset of users due to increased error rates in API calls. Our team is actively investigating the issue
September 24 2024 2:30:
Issue has been resolved
Elevated error rates
Resolved Sep 16 at 09:13am PDT
Ask Unblocked feature is currently experiencing elevated error rates. Our team is investigating the issue.
Sept 16 2024 10:00 AM PDT: Issue has been resolved
API service unavailable
Resolved Aug 27 at 01:54pm PDT
We are investigating an issue causing elevated error rates with all API services.
Issue was resolved at 13:59PM PDT
API service downtime due to database upgrade
Resolved Aug 27 at 12:47am PDT
API service is unavailable due to an urgent database upgrade procedure.
Resolved at 1:00AM PDT
"Ask Unblocked" experiencing elevated error rates
Resolved Jul 31 at 01:10pm PDT
Investigating elevated error rates with "Ask Unblocked" service.
Update 1:27PM PDT:
Our team has identified the root cause. We are working with our service providers to resolve this issue.
Update 1:47PM PDT:
Service has been restored. We will continue monitoring
Update 2:01PM PDT:
Incident has been resolved
Increased error rate in API calls
Resolved Jul 03 at 12:48am PDT
API service has been restored