Previous incidents
Slack webhook processing delays
Resolved Sep 26 at 05:00pm PDT
We are seeing increased delays in processing Slack webhook events impacting data ingestion and user experience through Unblocked Slack bot.
Our team is investigating the issue.
Update 1 - 2:38PM PST:
Our time continues troubleshooting the issue. Ingestion functionality is partially restored. We are working on restoring Slack bot service.
Update 2 - 5:11PM PST:
Bot issue has been resolved
Final update and root cause:
This issue was caused by Slack API and unnecessary throttling of API c...
Ask Unblocked experiencing increased latency
Resolved Sep 12 at 11:04am PDT
Ask Unblocked feature is experiencing increased latency and error rates. Our team is working on a fix.
Update Sept 12 11:15 PDT:
Our team has deployed a fix for "Ask Unblocked" errors. We are currently working on addressing increased API latencies.
Update Sept 12 12:08 PDT:
All services have been restored. We will continue monitoring.