Previous incidents
Increased errors for user authentication requests
Resolved Nov 8, 2025 at 2:30am UTC
We are investigating an increase in reported authentication failures.
7:30PM PST: Issue has been resolved. Service are restored.
Increased latency in API requests impacting Ask Unblocked feature
Resolved Nov 4, 2025 at 1:00am UTC
Our team is investigating increased latencies with API requests impacting Ask Unblocked feature.
5:34PM: Issue has been resolved
Slack webhook processing delays
Resolved Sep 27, 2025 at 12:00am UTC
We are seeing increased delays in processing Slack webhook events impacting data ingestion and user experience through Unblocked Slack bot.
Our team is investigating the issue.
Update 1 - 2:38PM PST:
Our time continues troubleshooting the issue. Ingestion functionality is partially restored. We are working on restoring Slack bot service.
Update 2 - 5:11PM PST:
Bot issue has been resolved
Final update and root cause:
This issue was caused by Slack API and unnecessary throttling of API c...
Ask Unblocked experiencing increased latency
Resolved Sep 12, 2025 at 6:04pm UTC
Ask Unblocked feature is experiencing increased latency and error rates. Our team is working on a fix.
Update Sept 12 11:15 PDT:
Our team has deployed a fix for "Ask Unblocked" errors. We are currently working on addressing increased API latencies.
Update Sept 12 12:08 PDT:
All services have been restored. We will continue monitoring.