Previous incidents

Ask Unblocked feature is experiencing longer than usual response times. We are investigating the issue.

Update 1 - 7:50AM PDT
We have identified the root cause. Our team is working on deploying a potential fix.

Update 2: 8:15AM PDT
Fix has been deployed. Response times are back to normal

Our team is investigating increased error rates with API service

Issue has been resolved as of 4:15PM PDT April 2nd 2025

Update 1:36 PDT:
Fix has been deployed. Service has been restored.

Update 1:09 PDT:
Our team has identified the root cause. We are working on deploying the a fix.

We have noticed elevated error rates resulting in intermittent failures when answering new questions. Our team is investigating the issue.

Questions asked via Slack integration are experiencing elevated error rates and/or longer response time due to an on-going Slack service outage.

Our team is closely monitoring this outage and will post updates as soon as they become available.

Unblocked dashboard is operating normally and can be used as an alternative for the time being.

Update 7:26PM PT Feb 26, 2025:
Slack auto-answer functionality is still unavailable due to on-going Slack outage. All other features including @unblocke...